Ensure your duty of care programme can support your crew in 2022
At the top of the list of priorities for most crew managers right now is duty of care and looking forward to 2022 and beyond, this will be no different.
There is no doubt that Covid-19 has increased the level of risk associated with travel, particularly for crews and key workers who are required to travel to more remote parts of the world or even offshore.
As a result crew managers and those responsible for travel have had to take on the challenge of understanding the travel requirements for multiple locations, as well as the protocols within a crew member’s home country. Although we hope this will change over time, dealing with the challenges presented by the virus looks set to remain the reality for the foreseeable future.
Here are some of our recommendations for duty of care processes and technology that will ensure your crews are fully supported for the future:
With travel resuming to stable levels, attention should now turn to the mental wellbeing of travellers. At a time when so much to do with travel feels uncertain and can trigger feelings of anxiety and nervousness amongst travellers, it’s best practice to plan ahead for how you will properly support your team once they do start to travel again.
In order to ensure that travellers feel as confident and comfortable as possible in the run up to a trip or rotation, marine and energy organisations should take a considered approach to the information they provide their employees with. Providing regular touch points, such as calls, webinars or newsletters, that update travellers on travel regulations and your organisation’s duty of care process is a good initiative to implement.
Post-trip surveys can be a useful way of collecting the experiences of those who are travelling and using them to inform your organisation’s new corporate travel processes. Furthermore, consider asking questions about how they felt before, during and after the trip, how the trip impacted their work and home life and whether they would’ve liked your organisation to do anything differently to better support them. Your TMC will be able to advise you further on post-trip traveller surveys.
Targeted traveller updates and alerts
Staying up-to-date with the latest travel advice regarding Covid-19 and avoiding information overwhelm seems like a Catch-22, but it’s a challenge that many crew managers are having to undertake.
Although it’s important to have access to all necessary information that pertains to travel restrictions, governmental advice and test and vaccination developments, it’s even more important that the information travel managers are exposed to is relevant and accurate.
We would recommend streamlining your information sources and prioritising those that are verified and can be tailored to only share information that is relevant to your organisation's location, your travellers’ most frequent destinations and the way that your company travels for business.
Talk to your TMC about accessing apps and widgets that search for the travel restrictions, governmental guidelines and testing policies for an upcoming trip or relevant location and present you with only the most relevant information. It is also a good idea to ensure that you and your travel stakeholders are signed up to a real-time travel alerts service such as ATPI Alerts.
Achieve cost-savings in your travel strategy
Achieving and maintaining cost savings has always been important to volatile offshore sectors and this has only been increased by the pandemic. However, working out how to achieve significant results in this area can feel like trying to unravel an enigma wrapped in a riddle. Particularly at a time when there is, understandably, so much focus on duty of care and safety when travelling.
Identifying travel patterns and highlighting trends in disruption are essential to improving the efficiency and cost of a crew rotation and this can be achieved by ensuring you have access to an analytics platform.
Fare and Content Sourcing
Look to work with a TMC that sources their content in innovative ways in order to create direct cost savings. Global fare brokerage services can give you direct access to all available published and private fares, as well as exclusive marine rates, from global and local airlines.
The development of innovative predictive technology that has been created for the offshore sector can help to solve the historical challenges that marine organisations face when transporting crew - challenges that have only been exacerbated by Covid-19. Technology that predicts disruption and identifies the most efficient routes can be hugely important in achieving cost and efficiency savings - you can read more about this here.
Ensure your sustainability strategy and travel strategy align in 2022
A hot topic of discussion globally has been sustainability and how the travel industry can make those steps to being more socially responsible. Looking forward, organisations should undoubtedly have strategies and policies set up regarding sustainability and should look to work together with their TMC to achieve these goals.
The good news is that crew travel doesn’t have to be at odds with your organisation’s wider sustainability targets. There is a way to achieve a travel strategy that delivers what your organisation needs while also limiting its impact on the environment.
Here are our recommendations regarding planning for 2022 and sustainability:
The first step to incorporating sustainability into your travel policy is to first measure your current levels of travel. ATPI can calculate your current CO2 emissions and offer a complete data set.
Following on from this, ATPI account managers can consult con how to reduce travel related CO2 footprint, using Analytics data and making recommendations to reduce travel emissions, and even to remove certain unnecessary travel.
Carbon offsetting is an internationally recognised way to take responsibility for unavoidable carbon emissions. It is about funding projects around the world that help reduce carbon emissions by a measurable and verifiable amount.
It’s important to ensure that any carbon offsetting project that your organisation is involved with has been verified and/or certified by an independent third-party organisation. Look out for projects and initiatives that can provide your organisation with annual certification as proof of your contribution.
We have created our own carbon offsetting service, ATPI Halo, which partners with world-leading offset projects to aid you in supporting ESG strategies that fit with your company culture. Find out more about ATPI Halo here and take that first step in making your corporate travel strategy more sustainable and responsible.
The term ‘greenwashing’ is used to describe the process of making unsubstantiated claims regarding how environmentally sound an organisation' products or operations are. These claims often create a false impression or provide misleading information, causing customers to see an organisation’s products as more environmentally friendly than they actually are or that the organisation’s actions are working towards a CO2 net zero or carbon neutral goal.
Despite setting off with the best of intentions, those responsible for steering their organisation’s sustainability programme can soon feel overwhelmed and confused due to the amount of misinformation surrounding environmentally friendly initiatives.
We recommend taking the necessary steps and involving your travel management company when you begin to develop your organisation’s wider sustainability strategy, as they will be able to look at how your organisation travels and recommend strategies that are most relevant and appropriate.
Sustainable aviation fuel (SAF)
SAF is a type of fuel produced predominantly from sustainable feedstocks (e.g. used cooking oil), as well as more recently from synthetics. The chemical and physical characteristics are similar to traditional fossil jet fuel. The two can even be safely mixed to a degree. However it’s important to remember some key facts:
- The creation and adoption of SAF is a change that airlines are having to embrace, and governments will also need to support, regardless if it is a long term viable solution. This makes it a rather complex playing field.
- Although SAF is more environmentally friendly than traditional fuels in its generation, when burned in the atmosphere it still creates emissions equivalent to those of kerosene that ultimately need to be offset.
- It is important to ensure that the bio-mass grown or synthetics produced to create SAF are produced sustainably, and that SAF are bunkered and transported in a sustainable way as well.
- Today's aircraft engines can use up to 50 percent SAF without any major improvement to the current technology. Some recent innovations may even allow for 100 percent SAF usage in the near future.
- In the long run SAF is not suitable to completely replace fossil fuels, because it would require huge amounts of land to produce the volume required, and that land clearance or replacement crops would cause other environmental issues.